Capital Kitty Cat Resort

Usually I would not write the review until the service is complete (I pick up Miss Kitty tomorrow morning) but I just have to let the world know what a blessing it was that I found CKCR. Miss Kitty's previous "owner" died in March and her family could not take her in. We connected "by accident" on FB in June, and we've now been together, slowly adjusting, for just four months. Meanwhile, after several challenging/failed attempts to get her into her carrier so we could leave for a building exterminator appointment, and after cancelling several appointments, I worked with her treats for a week and she walked easily into the carrier. But the appt was delayed four hours after I had already gotten her into the carrier, and we would need to be gone from the apartment for four hours after that. I was so worried about her being in the carrier for so long that I started crying, quite to my surprise. A dear friend suggested that I findi a boarding service so she could be comfortable during the time. Thank you, Google maps!. I was so grateful to get CKCR on the phone. Bridget called me right back and guided me through the intake process, including making sure we had documentation of shots & spaying. I had her records, but not everything was clear at first. Bridget was so kind and reassuring, as I was crying on and off during the conversation. (Lot's of old feelings to process later on!) She also suggested several things, like a piece of clothing with my scent I could bring to help Miss Kitty feel at home. I felt so relieved. CKCR is less than a mile away, and another dear friend was available to drive me and Miss Kitty, with Kitty meow/howling and me crying on and off! When we got there, we were so warmly welcomed by Bridget, who showed us Miss Kitty's "condo" and set it all up with food, litter, and the "comfy" items I had brought. I also saw a fabulous play area and she assured me that Miss Kitty will be fine and she will send pictures. I also watched as Miss Kitty tried to dash off when Bridget opened the carrier, and Bridget simply reached under her belly and guided her into the condo. I did not know how to do that! I am so relieved and grateful, and thank the Universe for this blessed gift! And I feel very sure that anything I add to this tomorrow morning will be nothing but positive.

This place is amazing, and everyone who works here very CLEARLY cares about the cats that they let sleep over here. We dropped our cat Toby off during a last minute trip, and I was so scared that he would not adapt. It took a day, but he slowly started coming out of his shell and by the second day, he was playing and even cuddling with the staff. Even more than that, during the trip, I annoyingly called twice to see how he was doing. I never got attitude or received a scolding for checking on him. They were honest about his level of shyness, and handled my anxiety like pro's. We were able to enjoy our trip, and we owe all of it to the folks at the Capital Kitty resort. Thank you guys for being phenomenal!

I cannot say enough good things About Capital Kitty Cat Resort. I initially inquired with a last-minute daycare request that, halfway through the daycare stay, turned into a multi-day boarding stay. The entire team was amazing from start to finish. They provided pictures and report cards daily. They were quick to answer calls/texts with any questions I had. Everyone at Capital Kitty is wonderful - especially Brigid and Michelle who went above and beyond. They did everything to ensure my girls were as comfortable as possible. Michelle even helped me to my car at the end of the stay since I had my hands full. I’m a nervous mama and leaving the girls tends to be anxiety inducing for me - I felt so comfortable leaving them for the weekend because I knew they’d be in such good hands.

Our cat Loki had a great time here , I think he did. He didn't say much, but from the daily update photos, I assume he did. Lol

Do not board your animal at this facility. They are unprofessional, incompetent, and will randomly cancel your reservations based on their personal beliefs which are not those of a board certified veterinarian. My cat has asthma which is managed with his medication, he is completely healthy and his veterinarian has been willing to provide documentation to that effect. Despite this, they have refused to board him because they feel he should be in the care of a vet. They do not hold any medical credentials or training to make this determination and would rather subject my cat to an environment where there are animals with actual diseases and traumas than care for him. Completely unacceptable way to treat a customer or run a business. Apparently you can’t board here unless your animal is young and needs nothing more than food thrown in its direction from time to time.